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Reskilling and upskilling – Part 3 of 3: Bringing it together

6 Dec 2022

Reskilling and upskilling are powerful assets to any company and employee, but their value will be lost if not done properly.

Hopefully three clear points have emerged:


  • Reskilling and upskilling are similar, but the context is different. Reskilling is learning entirely different skills for a new/different job. Upskilling is learning skills needed to support or improve a current role.

  • We need to think about the whole performance context and outcomes. Skills without context, tasks without processes and workflows, and behaviours without outcomes are problematic. We have to carry learners all the way through the journey to the end goal.

  • Training events for reskilling and upskilling have their place, but only delivering events isn’t enough. We need to focus on enabling a performance support environment, one where employees feel empowered and capable of owning their upskilling and reskilling as it needs to happen.


With these three critical calls to action – the right definitions, the right mindset for thinking about skills, and the right environment, reskilling and upskilling are incredibly powerful tools to keep up with the pace of change and drive real results in your business.

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